IT Analyst (IT-02) · Polar Knowledge Canada

Practical technical systems built for real operating conditions.

I help small teams, research and field organizations, public-sector groups, and operations-heavy teams turn messy workflows, unreliable technical environments, and scattered information into systems people can actually use.

I work in a remote federal research environment where systems reliability matters, operational constraints are real, and technical fixes have to hold up outside ideal conditions.

IT Analyst (IT-02) Federal research facility Data-backed applications Networks, IoT & infrastructure
Background

Built in the Arctic, sharpened at home.

My technical judgment comes from an unusual mix: current work as an IT Analyst (IT-02), following a Computing and Data Technician role, with responsibility for computing, data, computer-lab, and network systems at the Canadian High Arctic Research Station — plus years of hands-on experimentation with Linux, home labs, IoT devices, smart-home automation, 3D printing, and practical electronics builds.

Federal research-station systems

As an IT Analyst (IT-02), previously a Computing and Data Technician, at Polar Knowledge Canada, I work in the practical middle ground between research operations, data systems, user support, lab computing, and network reliability at a remote Arctic facility.

Hands-on technologist and builder

Outside work, I have used Linux as a daily driver for nearly a decade and keep sharpening my skills through home labbing, OpenWRT and home networking, virtual machines, DIY smart-home devices, IoT builds, CAD, and 3D printing.

How I can help

Practical systems support across data, infrastructure, and devices.

My strongest work is connecting the pieces: understanding the workflow, designing the interface, structuring the data, setting up the network or device layer, prototyping physical parts/enclosures when needed, and leaving the system understandable for the people who rely on it.

I fit best where technical systems, operational reality, and scientific or field-facing environments overlap — especially when the work sits between infrastructure, applications, troubleshooting, and information flow.

When to bring me in

The strongest fit is when the technical problem spans more than one layer.

Most of my best work sits between infrastructure, applications, users, and operational reality — where the system has to work cleanly in practice, not just on paper.

  • Your intake, review, or approval process is messy and fragile.
  • Your Linux, lab, network, or remote-access setup works inconsistently.
  • Your team is juggling spreadsheets, forms, and manual handoffs.
  • You need someone comfortable bridging infrastructure, applications, and users.
  • You operate in a science, field, or operations-heavy environment where reliability matters.
01

Internal tools & workflow systems

Clean up messy operational processes by building or improving forms, intake systems, approvals, structured records, and practical business workflows.

  • PowerApps, Dataverse, Power Automate, and ServiceNow-adjacent workflow support
  • HTML/CSS/JavaScript interfaces, forms, and portals
  • Workflow automation, reporting readiness, and documentation

Example proof: research intake and scientific database portal work built around structured forms, usable interfaces, workflow testing, and reporting-ready data.

02

Technical operations & infrastructure support

Support Linux systems, lab and workstation environments, network access, remote graphics, and the day-to-day technical reliability work that people depend on.

  • Linux workstations and servers, SSH, Docker, and reproducible setup work
  • Network, VPN, remote-access, and troubleshooting support
  • Research-station and computer-lab technical operations in real-world conditions

Example proof: Linux lab configuration work, VirtualGL/ThinLinc/Nvidia troubleshooting, Linux server support for researchers, and hands-on network reliability support in remote operating environments.

03

Connected devices & field/science-adjacent systems

Build or support practical small systems that combine sensors, devices, connectivity, light automation, and physical prototyping.

  • ESP32, ESP8266, Arduino, Raspberry Pi, sensors, and MQTT-style systems
  • IoT, edge processing, and monitoring-oriented prototypes
  • CAD, 3D design, and printed parts or enclosures where needed

Example proof: IoT prototypes, monitoring-oriented device work, and electronics builds where network, software, and physical design all need to fit together.

Information structure & reporting readiness

Turn raw records, scattered tables, and informal data into usable structures with validation, naming discipline, and future reporting paths.

Cloud-hosted workflows & practical agent systems

Deploy and maintain VPS-hosted workflows, automation helpers, and agent-style systems when they solve a concrete operational problem.

Documentation, training, and adoption support

Write clear materials, test the workflow, and help non-technical users understand what changed and how to use it well.

Where I fit best

The strongest fit is usually one of these four engagement types.

Internal tools and workflow systems

Forms, approvals, intake flows, operational applications, and process cleanup tied to structured data.

Technical operations and infrastructure support

Linux systems, workstation/lab environments, network and VPN troubleshooting, and day-to-day technical reliability work.

Science-adjacent data and research systems

Technical support where research operations, information structure, reporting needs, and practical computing meet.

IoT, edge, and connected-device prototypes

Small systems that combine devices, sensors, connectivity, light automation, and physical prototyping.

Consulting case snapshots

Three practical cases across applications, infrastructure, and connected systems.

Workflow and internal applications

Situation
Research and operational workflows needed cleaner intake, validation, and downstream data structure.
Contribution
Designed Polar research intake interfaces using HTML, JavaScript, and CSS; worked with PowerApps/Dataverse workflow concepts; and supported the transition of workflow logic into ServiceNow.
Approach
Combined structured forms, workflow testing, migration support, adoption support, and reporting-aware information design.
Result
Moved scattered intake work toward a cleaner user experience, stronger data structure, tested workflow logic, and clearer automation and reporting paths.
Engage me
Assess a fragile process, improve its forms and handoffs, or help turn manual intake into a usable internal system.

Technical operations and infrastructure

Situation
Research operations depended on Linux resources, computer-lab systems, network access, and support that had to keep working in a remote Arctic facility.
Contribution
Supported Linux server resources, network and access troubleshooting, computer-lab and user-facing technical issues, and contractor work around network upgrades and repairs.
Approach
Worked across users, endpoints, Linux systems, remote access, lab environments, and operational handoffs rather than treating each issue as an isolated ticket.
Result
Helped keep research, lab, and operational systems usable and dependable where downtime, fragility, or unclear handoffs carry real costs.
Engage me
Investigate a Linux, lab, network, VPN, or remote-access problem and leave behind a clearer, more supportable setup.

Connected and science-adjacent systems

Situation
Science and environmental information, monitoring needs, and small connected systems often span data, devices, connectivity, and physical constraints.
Contribution
Organized Northern Contaminants Program data into more usable structures and built independent IoT and electronics prototypes using sensors, microcontrollers, and single-board computers.
Approach
Combined database and interface thinking with MQTT-style connectivity, light automation, CAD/3D design, and practical prototyping.
Result
Created clearer paths toward searchable information, monitoring, automation, edge processing, and connected devices that are usable beyond a first experiment.
Engage me
Scope a small science-, field-, or monitoring-oriented system where software, devices, connectivity, and practical documentation need to fit together.
Fit and scope

Best suited to cross-layer technical problems.

My strongest work is practical systems, workflow, infrastructure, and technical-operations work where more than one layer needs attention. For large-scale enterprise architecture, advanced production machine learning, or highly specialized network engineering, I contribute most effectively as part of a broader team.

Working style

Understand the mess. Build the fix. Leave it usable.

Figure out what is broken or inefficient, clean up the process, test the solution, and make sure the result works for the people who have to live with it.

Skills

Selected tools by problem type

Tools matter most when they are tied to a real operating problem. This toolkit is grouped the same way I tend to use it in practice.

Workflow & applications

For forms, portals, intake systems, structured records, workflow cleanup, and practical internal tools.

  • PowerApps
  • Power Automate
  • Dataverse
  • ServiceNow support
  • HTML / CSS / JavaScript
  • Forms and portals

Infrastructure & support

For Linux systems, lab environments, remote graphics, hosted workflows, and hands-on troubleshooting.

  • Linux / SSH
  • ThinLinc / VirtualGL
  • Docker
  • Proxmox
  • VPS / cloud-hosted workflows
  • Practical agent systems

Networking & access

For reliable connectivity, segmentation, VPN access, and operational network support.

  • VLANs
  • WireGuard / OpenVPN
  • Cisco basics
  • OpenWRT
  • TP-Link / Ubiquiti
  • Network troubleshooting

Devices & prototyping

For connected-device builds, light automation, monitoring, and the physical details that make prototypes usable.

  • ESP32 / ESP8266
  • Arduino
  • Raspberry Pi
  • MQTT / Home Assistant
  • Sensors / microcontrollers
  • CAD / 3D design
  • 3D printing
Education & certification

Physics foundation with broad applied technology experience.

Bachelor of Science

Thompson Rivers University

Major in Physics; Minor in Computer Science

September 2018 – August 2023

ITIL Foundations

Service-management foundation supporting practical, user-aware IT, operations, and technical support.

Contact

Need practical help with a workflow, system, or technical operations problem?

I am most interested in consulting conversations where the need is concrete and the work has to function in the real world. Send a brief description of the problem, the current setup, and what a useful outcome would look like.

  • A messy internal workflow that needs to be cleaned up and made usable
  • A data-backed tool, form, portal, or application that needs better structure
  • A Linux, lab, network, VPN, or connected-device problem that needs practical troubleshooting
  • A science-adjacent or operations-heavy technical project that needs someone comfortable across IT, systems, and data