- Situation
- Research operations depended on Linux resources, computer-lab systems, network access, and support that had to keep working in a remote Arctic facility.
- Contribution
- Supported Linux server resources, network and access troubleshooting, computer-lab and user-facing technical issues, and contractor work around network upgrades and repairs.
- Approach
- Worked across users, endpoints, Linux systems, remote access, lab environments, and operational handoffs rather than treating each issue as an isolated ticket.
- Result
- Helped keep research, lab, and operational systems usable and dependable where downtime, fragility, or unclear handoffs carry real costs.
- Engage me
- Investigate a Linux, lab, network, VPN, or remote-access problem and leave behind a clearer, more supportable setup.